Frequently Asked Questions
Everything you need to know about your gear and orders.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. For oversized items like treadmills or weight benches, delivery may take 7-10 business days via specialized freight.
What is your return policy on worn athletic apparel?
We accept returns within 30 days of purchase. Items must be in original condition with tags attached; for hygiene reasons, worn or laundered compression gear and swimwear cannot be returned.
Do you offer warranties on professional-grade gear?
Yes, all professional equipment comes with a standard 1-year manufacturer warranty covering defects in materials and workmanship.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery status directly through the 'Order History' section of your Just Sports account.
Do you provide team or bulk purchase discounts?
We offer competitive pricing for schools, local clubs, and corporate teams. Please contact our sales department via the 'Bulk Orders' page for a custom quote.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.